Safe, Reliable, & Compassionate Transportation
On Time, Every Time.
Health & Wellness Appointments
Doctor’s Visits, Dialysis or Chemotherapy, Post-Surgical follow-ups, Dental or Eye Exams
Daily Living & Errands
Grocery Store or Pharmacy, Bank or Post Office, Hair Salon,
Social & Lifestyle Trips
Family Visits or Birthdays, Church, Mosque, or Spiritual Services, Senior Centers or Adult Day Programs,
True Touch Transportation
At True Touch, our mission is to provide safe, dependable, and compassionate transportation to individuals of all backgrounds and mobility needs.
We are more than a ride — we are a helping hand, a consistent presence, and a trusted partner in your day-to-day life. Whether you're heading to a medical appointment, the grocery store, or just need to get across town, we’re here to make sure you get there with care and dignity.
Our Services
Wheelchair Transportation
Ambulatory Appointments
Corporate & Airport Travel
Companion Animal Transportation
Special Trips
True Touch exists to move people forward — with care, respect, and dignity.
True Touch exists to move people forward — with care, respect, and dignity.
Who We Serve
True Touch is proud to serve anyone who needs a reliable, respectful ride — not just the sickest or most urgent, but anyone who could use a little extra support.
We serve:
Seniors who want to stay active and independent
Medicaid recipients attending essential healthcare appointments
Individuals with disabilities or limited mobility
Veterans and those with emotional support companions
Moms recovering after childbirth or surgery
Adults who don’t have access to a car or need short-term ride help
Private-pay clients needing flexible, compassionate transport
If you need to get somewhere — and want to be treated like a person, not just a passenger — you’re who we’re here for.
Where Care Meets the Curb.
Why People Trust Us
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Flexible Services
We provide more than just medical trips - we support lifestyles, wellness, and everyday errands too.
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Empathy Comes First
Our drivers are trained to care - not just to drive. We treat every rider with patience, respect, and kindness.
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Local & Personal
We’re a Richmond-based team who understands our community and shows up with heart - every single ride.
We offer, clean, wheelchair-accessible and pet-friendly vehicles designed to meet a variety of needs,
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Safe & Accessible Vehicles
We value your time and schedule. Our technology ensures efficient routing, real-time updates, and prompt pickups.
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Always on Time
Want to Learn More?
Have questions about our services? Fill out the form below if you'd like more information, and a member of our team will be in touch shortly. Whether you're exploring ride options for yourself or someone else, we're here to help you every step of the way.